Reference

Privacy Policy for Your t5x Account

This page tells you what we collect, why we keep it, and how you can ask us to change or remove details tied to your account.

Account DataCookie UsePayment RecordsLocal Law
t5x Privacy Policy for Your t5x Account
REQUEST CHANNELS

Ways to Reach Privacy Support

Privacy requests need a clear route, so we keep email, chat, and form requests tied to the account they belong to.

Email Write from the email address linked to your account and tell us whether you…
Chat Open the chat inside your account if you want a quicker privacy query.
Form Use the form when you need to list several requests at once, such as…
DATA CARE PRACTICES

How We Care for Data

We treat privacy as part of account safety. The details that help us process logins and payment checks also help us spot unusual access, confirm a change request…

Data Minimisation

We collect only the details needed to run your account, verify payments, and answer privacy requests.

Cookie Control

Cookies help us keep you signed in, remember language settings, and measure whether pages load correctly.

Session Safety

We use login checks, device matching, and limited session logs to spot unusual access.

Retention Windows

We keep records only for as long as needed for account handling, dispute checks, security logs, and legal duties.

Change Requests

If your contact details, name, or communication preference change, send the update through the account channel tied to your profile.

Service Partners

We share data only with service partners that help process payments, run site functions, or meet legal duties.

Common Questions on This Policy

These questions cover the parts of our policy that matter most when you open an account, use payment rails, or ask for a change. We explain what is collected, why it is kept, how cookies behave, how long records stay with us, and which contact path to use when you need help. If local law changes the way we handle a request, we follow the rule that applies.

We collect the contact details, login setup, device signals, and the transaction trail needed to operate your account. If you contact us, we also keep the message history linked to that request.

Payment records help us match deposits and withdrawal checks to the right account, spot mistakes, and answer disputes. For India accounts, records from UPI, Paytm, PhonePe, and Google Pay may be part of that trail.

Yes. Cookies help with sign-in, session continuity, language choices, and basic page checks. You can clear them in your browser, but some parts of the site may ask you to sign in again.

We keep data only while it is needed for account handling, security logs, legal duties, and record checks. After that, we remove or archive it under our retention rules.

Yes. Send the request through the contact path linked to your account and tell us what you want changed or copied. We may ask for a short identity check before we make any edit.

Use the email, chat, or form shown on your account page, and send the message from the address or profile tied to your record. We will reply through the same route.

If local law changes what we can share or remove, we follow the rule that applies in your region. We will still tell you the next step that remains available to you.